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Privacy and Cookies Policy

COMMITMENT

Play Rugby is committed to protecting your privacy & security. Please read the following Privacy Policy carefully so that you are aware of the steps we take to protect you privacy, what information we collect and how we use it now or may use it in the future

  1. Purpose and scope of notice

Play Rugby (“Play Rugby”, “Playrugby”, “we”, “our” and “us”) will often have reason to process information (“Personal Data”) of those who interact with us directly and others who are involved in the game at various levels in Ireland (“you” or “your”). We respect and value your privacy. That is why we have set out in this Data Protection Notice (this “Notice”) how and why Personal Data relating to you will be collected and processed by Play Rugby and/or on our behalf by our third-party service providers.

Please review the sections of this Notice which are relevant to you based on your interactions with Play Rugby:

  • for subscription and marketing purposes (see section 1.1); and
  • when you visit www.playrugby.org (our “Website”) (see section 1.2).

For the purposes of this notice, the controller of your Personal Data is

Play Rugby
16 Woodford Green
Newtowngore
Co. Leitrim
Ireland.

1.1 Processing your personal data for subscription and marketing purposes

1.1.1 How we process your Personal Data for Subscription and Marketing Purposes

We may process your Personal Data in connection with subscription and marketing purposes whenever you ask for information or apply for enrolment to any of our academies; when you subscribe to the Play Rugby Newsletter; or when you enter a competition with Play Rugby.

1.1.2 What Personal Data we process for Subscription and Marketing Purposes

We may collect and process the following Personal Data about you, which we may obtain either directly from you or from the third parties listed in section 1.2.6:

Individual Details

  • This may include general Personal Data about who you are, such as your name, address, contact details, gender, date of birth and occupation.

Customer Account Information

  • This is information that you provide to us when creating a customer account on the Website shop and subsequently using it to make purchases. This information may include your name, date of birth, phone number, email address, billing address, shipping address, phone number and credit card information.
  • If you choose to purchase an item on the Website shop for a third party beneficiary, you need to provide us with information about the beneficiary during the purchase process. In such circumstances, it is your responsibility to make sure the beneficiary or beneficiaries would have no objection to you sharing their Personal Data for the purposes set out in this Notice.

Subscription Information

  • Information you provide in the course of subscribing to Play Rugby Newsletter. This information may include your email address, your name, your age range and your address.
    • We also collect information in the course of providing you with Play Rugby Newsletter and any marketing material you subscribe to, or consent to receiving, on the Website.

1.1.3 Legal Basis

The following table details the legal bases under which (“Legal Basis”) and the reasons why (“Purposes”) we collect, obtain and process your Personal Data:

Legal Basis 
Purpose(s)
Contract

It is necessary to process this Personal Data to enter into and perform our contract(s) with you.

 

This could be a contract for access to our Website, for setting up a customer account or for enrolling to any of our acadmies according to the applicable terms, etc.

 

If you do not wish to provide us with your Personal Data for these purposes, we will not be able to enter into or perform our contract(s) with you.

 Fulfilling your Orders and Requests

·       To provide you with information and items that you request from us and to fulfil orders you place with us;

·       to process your purchases;

·       to personalise products and services we provide you;

·       to process your payments through our third party payment providers;

·       to process your purchase of tickets to matches;

·       to enter you into competitions and contests;

 

Play Rugby Newsletter

·       To subscribe you to, and send you, Play Rugby Newsletter.

 

Payment

·       To receive payment in exchange for the products, services and tickets you purchase from us;

·       to refund you any sums that may be owed to you; and

·       to resolve any issues that may arise if an order is lost, processed incorrectly or otherwise encounters difficulty.

 

Registered Rugby Player

·       To register you as a rugby union player; and

·       to maintain your registration within the registered player database.
Legitimate Interests

It is in our legitimate interests to collect and process your Personal Data for a range of operational, business and organisational purposes.

 

When we process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not process your Personal Data for activities where our interests are overridden by the impact on you.

 Marketing

·        To send you marketing material provided you have not opted-out of receiving this during the collection of your Personal Data (please note that you may opt-out of receiving such marketing material by contacting us at info@playrugby.org or following the unsubscribe instructions in any marketing communication we send you; and

·        to keep you updated on news, competitions and events provided you have not objected to receiving this information during the collection of your Personal Data.

 

Notification and Information

·        To notify you about changes to the Website and/or our services;

·        to notify you of changes to this or another Data Protection Notice or any terms and conditions to which you may be a party; and

·        to provide you with updates and information such as fixture changes and where and how you can collect tickets.

 

Responding to Queries and Complaints

·         To process and respond to any queries, requests and complaints you may submit to us.

 

Market Research

·        To gain an insight into the preferences and behaviour of our supporters;

·        to conduct surveys, which you can opt-out of;

·        to better understand where we can make improvements; and

·        to invite you to give feedback and to analyse same.
Compliance with a  Legal Obligation

We may process your Personal Data where it is necessary to comply with legal obligations to which we are subject.

 ·         To comply with our obligations under Irish and EU laws, including but not limited to safeguarding and complying with law enforcement requests.
To Defend, Establish or be a Party to Legal Claims

We may process your Personal Data as necessary in order for us to establish, investigate, exercise or defend a legal claim to which you are a party.

 ·         To file legal proceedings; and

·         to investigate, establish, exercise or defend a legal claim.

 

1.1.4 Sharing and Disclosure of your Personal Data

We will disclose your Personal Data to other members of the Play Rugby ecosystem clubs and rugby organisations based outside of Ireland.

We will only disclose your personal information to third parties outside the above organisations in the following circumstances:

Recipient(s) Purpose(s) 
Play Rugby subcontractors, service providers, and third party partners ·         to assist Play Rugby in providing you products and services;

·         for logistical and IT service purposes, including but not limited to, ticketing services providers;

·         to send you promotional or direct marketing material (in circumstances where you expressly consented to receiving any such material from third party partners);

·         to allow for access to matches and other events; and

·         to send you surveys or polls.
Regulatory Authorities, Law Enforcement Agencies, Public Bodies and Third Party Companies ·        To comply with any applicable legal obligation, court order, summons, search warrants, or any other legal or regulatory obligation or request to which Play Rugby is subject;

·        to protect the rights, property or safety of Play Rugby, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and

·        to enforce or apply the Terms and other agreements or to investigate potential breaches.

 

1.1.5 Data Retention

In accordance with our policy on data retention we shall keep your Personal Data which we process on the basis of your involvement with Play Rugby for a period of time after your engagement with Play Rugby which depends on why you have interacted with us. Please contact info@playrugby.org for further information about our retention periods.

Please note that in certain circumstances, we may hold your Personal Data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to preserve your Personal Data.

1.1.6 Third Party Sources

We may obtain Personal Data about you from the following third parties:

Social Media Information We may receive information about you from social media platforms, such as Facebook, Twitter, LinkedIn and Instagram, when you interact with us via such platforms. This includes information which you provide to us or otherwise make available via such platforms.
Marketing Information We may receive information about you from other third parties where we offer co-branded services or engage in joint-marketing activities.
Ticket Sellers When you buy match tickets from one of our authorised sellers we may be provided with your Personal Data.
Event Organisers We will often engage the services of third parties to assist us in running and operating events.  When you attend or express an interest in such an event we will often be provided with your Personal Data.
Licensees of our Brand We may receive your Personal Data from licensees of our brand such as retail outlets, sponsors and vendors where you opt-in to receive information from us.
Stadia and Match Venues We may receive your Personal Data from stadiums and match venues when you attend matches.

 

1.2 Processing your personal data when you use our Website

1.2.1 How we process your Personal Data when you use our Website

For information about how we collect your Personal Data when you visit our Website, please see our Cookie Policy.

1.2.2 What Personal Data we Process when you visit our Website

We may collect and process the following Personal Data about you when you use our Website:

Technical Information ·     When using our Website and availing of services through our Website, we may collect Personal Data about you from you and by using cookies and web analytics technology. This includes information about:

·         your device type, operating system, browser, IP address and other information derived from cookies used on the Website. Please see our Cookies Policy for further information on our use of cookies; and

·         details of your visits to the Website such as traffic data, location data and the resources, advertisements and linked websites that you access through the Website.
Customer Account Information ·     Information you provide in the course of subscribing to Play Rugby Newsletter.  This information may include your email address, your name, your age range, your address, and other details which we use to make your experience at our academies the best possible.

·     We also collect information in the course of providing you with Play Rugby Newsletter and any marketing material you subscribe to, or consent to receiving, on the Website.
 

1.2.3 Legal Basis

The following table details the legal bases under which (“Legal Basis”) and the reasons why (“Purposes”) we collect, obtain and process your Personal Data:

Legal Basis Purpose(s)
Contract

It is necessary to process this Personal Data to enter into and perform our contract(s) with you.

 

This could be a contract for tickets or products that you purchase from us, for access to our Website, for setting up a customer account or for becoming a member according to the applicable terms, etc.

 

If you do not wish to provide us with your Personal Data for these purposes, we will not be able to enter into or perform our contract(s) with you.

 Fulfilling your Orders and Requests

·       To provide you with information and items that you request from us and to fulfil orders you place with us;

·       to process your purchases;

·       to personalise products and services we provide you;

·       to process your payments through our third party payment providers;

·       to process your purchase of tickets to matches;

·       to enter you into competitions and contests; and

·       to prevent the fraudulent use of gift vouchers.

 

Customer Account

·       To create your online customer account for you to use on the Website;

·       to process your purchases through this account; and

·       to otherwise manage and administer your customer account.

 

Payment

·       To receive payment in exchange for the products, services and tickets you purchase from us;

·       to refund you any sums that may be owed to you; and

·       to resolve any issues that may arise if an order is lost, processed incorrectly or otherwise encounters difficulty.

 
Legitimate Interests

It is in our legitimate interests to collect and process your Personal Data for a range of operational, business and organisational purposes.

 

When we process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not process your Personal Data for activities where our interests are overridden by the impact on you.

 Improving Website Functionality & Efficiency

·       To provide, improve, test and monitor the effectiveness of the Website;

·       to monitor metrics such as total number of visitors, traffic data and demographic patterns;

·       to personalise and improve your experience on our digital platforms; and

·       to ensure the content on the Website is presented in the most effective manner for you and to enhance your use of the Website.

 

 

1.2.4 Sharing and Disclosure of your Personal Data

We will disclose your Personal Data to other members of the Play Rugby ecosystem, such as clubs and rugby organisations based outside of Ireland.

We will only disclose your personal information to third parties outside the above organisations in the following circumstances:

Recipient(s) Purpose(s) 
Play Rugby subcontractors, service providers and third party partners ·         For logistical and IT service purposes.
Regulatory Authorities, Law Enforcement Agencies, Public Bodies and Third Party Companies ·        To comply with any applicable legal obligation, court order, summons, search warrants, or any other legal or regulatory obligation or request to which Play Rugby is subject;

·        to protect the rights, property or safety of Play Rugby, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and

·        to enforce or apply our website terms and other agreements or to investigate potential breaches.

1.3.5 Data Retention

For information about how long we retain Personal Data collected when you visit our Website for, please see our Cookie Policy. In accordance with our policy on data retention we shall keep your Personal Data which we process on the basis of your involvement with Play Rugby for a period of time after your engagement with Play Rugby which depends on why you have interacted with us. Please contact info@playrugby.org for further information about our retention periods.

Please note that in certain circumstances, we may hold your data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to preserve your data.

  1. If you are under 16 or a parent/legal guardian

If you are under the age of 16, you should always speak to your parent or legal guardian before you send us an email or information, ask us to send you any information, subscribe to our Newsletter or provide us Personal Data in any other way. We will need the consent of your parent or legal guardian before we can answer to any of your queries.

If you are a parent or legal guardian of a child whose Personal Data we are processing, then you may at any time request that we stop processing the Personal Data of your child in so far as we are able, or exercise the rights listed below at section 4 over your child’s Personal Data by emailing us at info@playrugby.org. Please note that before we disclose or otherwise process a child’s Personal Data on the basis of such a request we may first request that you provide reasonable information about yourself and your child for identification purposes.

  1. Storing of and transfers of your personal data

Your Personal Data may be stored and transferred inside or outside the European Economic Area (“EEA”). We only transfer your Personal Data outside the EEA where the EU Commission has decided that the third country in question ensures an adequate level of protection in line with EU data protection standards or if there are appropriate safeguards in place to protect your Personal Data. Where we transfer Personal Data to a third country, we may do so on the basis of Standard Contractual Clauses which are a form of data processing contract approved by the European Commission. You can find a copy of these clauses here.

If you would like to find out more about the appropriate safeguards that we have in place to govern the transfer of your Personal Data you can contact us at info@playrugby.org.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will always do our best to protect your Personal Data, we cannot guarantee the security of any information you transmit to us; any transmission is at your own risk. Once we have received your information, we will endeavour to use strict procedures and security features to try to prevent unauthorised access.

  1. Your rights and how to exercise them

This section sets out the rights which you have to address any concerns or queries with us about our processing of your Personal Data.

Note that in certain circumstances, these rights may not be absolute:

Right Further Information
Right of Access

 

 

 

 

 ·        You have the right to request a copy of the Personal Data held by us about you and to access the following information in relation to the processing of your Personal Data:

(1)   the  purposes of processing;

(2)   the categories of Personal Data concerned;

(3)   the recipients of your Personal Data;

(4)   the period for which your Personal Data will be stored;

(5)   the existence of your right to lodge a complaint with the Data Protection Commission; and

(6)   the source of your Personal Data.

·        We will only charge you for making an access request where we feel your request is unjustified or excessive.
Right to Rectification ·        You have the right to request that we amend any inaccurate Personal Data that we have about you.
Right to Erasure ·        You have the right to ask us to erase your Personal Data where:

(1)   it is no longer necessary to perform our contract with you;

(2)   you withdraw your consent and there is no other legal basis permitting us to process your Personal Data;

(3)   you object and we have no overriding legitimate interest;

(4)   your Personal Data has been unlawfully processed; or

(5)   it must be erased to comply with a legal obligation.

·        Please note that erasure may not be complete or immediate to the extent that some of your Personal Data is necessary for the purpose for which it was collected.
Right to Restriction of Processing ·        You have the right to ask us to restrict processing your Personal Data in the following situations:

(1)   where you contest the accuracy of your Personal Data;

(2)   where the processing is unlawful and you do not want us to delete your Personal Data;

(3)   where we no longer need your Personal Data for the purposes of processing but you require the data in relation to a legal claim; or

(4)   where you have objected to us processing your Personal Data pending verification as to whether or not our legitimate interests override your interests or in connection with legal proceedings.

·        When you exercise this right we may only store your Personal Data and may not further process it unless you consent or the processing is necessary in relation to a legal claim or to protect the rights of another person or legal person or for reasons of important public interest.
Right to Data Portability ·        You may request us to provide you with your Personal Data which you have given us in a structured, commonly used and machine-readable format and you may request us to transmit your Personal Data directly to another data controller where this is technically feasible.

·        This right only arises where:

(1)   we process your Personal Data with your consent or where it is necessary to perform our contract with you; and

(2)   the processing is carried out by automated means.
Right to Object ·        You have a right to object at any time to our processing of your Personal Data where we process your Personal Data on the legal basis of pursuing our legitimate interests.

You can exercise any of these rights by submitting a request to our Data Protection Executive whose contact details are set out in section 5 of this Notice.

We will provide you with information on any action taken upon your request in relation to any of these rights without undue delay and at the latest within one month of receiving your request. We may extend this timeframe by one more month if necessary having regard to the circumstances of the request. However, we will inform you if this arises.

  1. Questions and complaints

If you have any concerns about the way your Personal Data are being used or processed by Play Rugby, please contact our Data Protection Executive at info@playrugby.org.

If you have any concern in relation to how your Personal Data is used or processed, you have the right to lodge a complaint with your national data protection regulator. For further information and to find your national data protection regulator, please see here.

  1. Changes to the notice

If we amend this notice, in whole or part, at our sole discretion, any changes will be effective immediately upon communicating the revised notice to you.

If at any time we decide to use your Personal Data in a manner significantly different from that stated in this notice, or otherwise disclosed to you at the time it was collected, we will notify you and you will have a choice as to whether or not we use your information in the new manner.